Frequently Asked Questions

You can fill out our one-page e-sign application. Then, you'll need to provide your business's last three bank statements. For Working Capital, please download and fill out the application.

Yes, we require your social security number to run a soft credit check during the application process. This will not show up on your credit report or affect your credit score.

When you apply, we'll do a soft check, that doesn't appear on your credit report or affect your credit score. At funding, we'll do a full credit check.

Bad credit won't necessarily disqualify you from obtaining financing with us. We see you as a business owner, not just credit score. That said, we consider the health of your business in our funding decisions.

Our Revenue Advance product is payable at the pace of your business revenue since it's essentially a purchase of your future receivables. Our Small Business Loan payback periods range from four to 18 months. Click here to learn more about our specific programs and terms for payback.

Our rates range from 15 to 40 cents on the dollar. Early payback provisions can reduce your rate to as little as 10 cents on the dollar.

No. We issue this loan as a lump-sum cash disbursement, provided in a single deposit. Spend it as your business needs it.

We reserve the right to file a UCC, but this is based on circumstances during the life of the agreement (i.e., breaching the agreement, stacking loans, or shopping your file to other funders without informing us). We also reserve the right to file if you stop paying back on the loan, if your checking account is frozen or closed, or if you've bounced three consecutive payments.

Please contact your capital specialist or call Customer Service 855-326-8523.

No. What's more, depending on your pre-approved offer, you may be eligible for prepayment discounts.

Our one-time processing fee can be as low as 2.5 percent. We'll also assess a one-time wire-transfer fee. That's it.

You can log into your account to view your…

• Current balance
• Payment history
• Terms, and other account information.

Your account balance information can be found in your online account. To access your account, click here.

Your business's payment history is accessible through our portal. click here.

If you signed your agreement electronically, we sent it to you via email upon closing your loan. If you can't locate it, please contact your Account Manager or call (855) 326-8523 to request a copy.

No, we don't but I can send you a summary of your payment account history.

Your Revenue Advance deals or Business Loan Deals go towards your lump sum payback. Business Loans: Lump sum=Amount Borrowed + Interest + Fees. Revenue Advance: Lump Sum+ Disbursement Amount + Purchased Percentage + Fees.

If you reach out to your Account Manager, they can advise of your payoff balance.

Yes. Please contact customer service at (855) 326-8523.

We terminate a UCC when the agreement reaches a zero balance, is satisfied in full, and all pending debits have cleared.

Call customer service or your solutions consultant to arrange for one or more additional payments.

Please send an image or picture of a Voided Check or Bank Letter with the new account information to customer service via email at [email protected]

If you're having a difficult time repaying your loan right now, you can speak to your Solutions Consultant who may be able to work out a temporary solution with you.

We have a very simple and fast process to receive additional funds. Our Relationship Management team will service your additional funding needs and they will reach out to you once you are eligible for additional capital. If you would like to contact them prior to this, they can be reached at (888) 221-6031, Monday through Friday 9AM — 6PM EST, or email at [email protected].

Please note: We prefer that you are at least 60% paid into your small business loan program or have satisfied 60% of your revenue advance obligations with us before we consider your business for additional financing.

Our Renewal Underwriting Department can review your business's most recent months of revenue, emerging trends, and other factors before it offers you another round. This process could, depending on these factors and your payment history, lead to better terms.

We require your three most recent business banking statements. Depending on the amount of working capital we are providing to your business, we may also need to see your most recent profit and loss Statement, balance sheet and most recent business tax return.

Simply upload documents to our secure portal or send them to your relationship manager.

No. Our dedicated Relationship Management team works directly with you to customize a tailored offer for your business.

Debt consolidators, also known as debt settlement companies, promise to reduce your debt obligations in exchange for a fee. However, if you engage with them, you may lose control over company funds and will likely be directed to default on your obligations to your creditors, leading to collection proceedings and litigation.

No. Following the directions of such companies will breach your agreement with Samlend Financial, and other creditors, and may lead to legal repercussions. Despite any claims debt consolidators might make, Samlend Financial does not work directly with companies like them. We directly assist our clients, offering programs designed to provide temporary relief and help our customers navigate repayment challenges.

Once engaged, a debt consolidator will likely direct you to turn over your business funds to them or a third-party working on their behalf. This will result in a loss of control of your money, and it may be difficult to retrieve any amounts turned over.

During this stressful time, the debt consolidator will become another financial mouth to feed, and because they will control your business funds, they will ensure that they received their fee.

As a result, you will be restricted from settling your credit obligations in the manner you feel most prudent. The debt consolidator might prioritize settling smaller balances first to collect commissions and receive further commitments from you, and will leave your business with insufficient funds to address larger debts. This can trap your business in a cycle of financial instability, hindering your ability to pay creditors and operate effectively.

Absolutely. We are dedicated to providing support and guiding you through any financial challenges you may encounter, ensuring you have the assistance you need to navigate through them effectively.

It's crucial to seek assistance directly from Samlend Financial. We offer dedicated opportunities and settlement options for our clients, which are not extended to debt settlement or consolidation companies. Reach out to your Samlend Financial customer service representative for assistance, even if you're currently repaying an existing deal. If you engage with debt consolidators, you risk prolonging the resolution of financial challenges with Samlend Financial.

Contact Samlend Financial: Remember that your contract is with Samlend Financial, and it's essential to keep us informed if you're considering any financial decisions or facing hardship. Reach out to us to discuss your options and explore how we can assist you. Regardless of what the debt consolidator tells you, you should contact Samlend Financial as we are here to support you, our partner, and we do NOT work with any debt consolidator.

Stacking refers to the practice of obtaining additional financing while already having existing financing with Samlend Financial or another funder.

Stacking is a breach of contract because when Samlend Financial extends funding to your business, it is based on careful assessment of your financial situation, including your monthly revenue, business history, and other expenses. Stacking undermines this assessment and can lead to financial strain for your business and your business's ability to meet your obligation with Samlend Financial. By accumulating debt from different financial institutions simultaneously, your business may struggle to meet repayment obligations, leading to cash flow shortages, increased finance charges, and potential defaults.

As a result, as set forth in your agreement, your financing with Samlend Financial requires no significant alterations to your business or its finances during our relationship, stacking included.

When we extend funding to your business, we consider your business history, revenue, expenses, and bank statements. This is so your business has the opportunity to manage its remittances or payments to Samlend Financial and you are not overwhelmed with your ability to repay — allowing you to focus on the day-to-day of your business.

Escalating Finance Charges: Each stack will have higher proportional finance charges and a shorter payback period. This significantly increases the costs of and financial strain on your business, reducing its profitability and potentially viability.

Cash Flow Constriction: Stacking financing can strain your business's cash flow, as it must allocate more funds towards servicing these multiple obligations, leading to difficulties in payment for payroll or suppliers.

Overleveraging: By accumulating multiple financings, businesses may become overleveraged and have more debt obligations than they can reasonably manage.

Default & Litigation: If a business is unable to keep up with all its obligations, it will face default and likely litigation by one or all of the funders.

If you encounter financial difficulties or require assistance, we encourage you to reach out to Samlend Financial directly. We are here to provide support and discuss tailored solutions to help you navigate any challenges you may face.